The work arrives from four directions
A call, a group message, a note at the desk, somebody stopping you in the corridor. Two of them will be forgotten by lunch.
For staffFor building staff
A clear list of jobs, and proof you did them
Only your buildings, only your services. Accept a job, start the clock, finish it and leave a photo behind. That photo is not surveillance — it is the thing that answers for you when somebody says the work was never done.
- list, not four group chats
- 1list, not four group chats
- timed steps on every job
- 4timed steps on every job
- jobs you are not assigned to
- 0jobs you are not assigned to
- photo that settles an argument
- 1photo that settles an argument
Today
The parts of the job that have nothing to do with the work
Every one of these costs time you would rather spend on the actual job.
You get blamed for a delay you did not cause
You waited forty minutes for access to the flat. Nobody recorded that, so the job just looks slow.
You cannot prove the work was done
The resident says the bathroom was not touched. You know it was. Without a photo, the argument goes to whoever complains harder.
You are sent to jobs that are not yours
Wrong building, wrong trade, wrong shift. Somebody had to guess, because nobody could see who covers what.
Your list
One list, and everything on it is yours
You are assigned to buildings, to services and to subcategories, so the only jobs you ever see are ones you can actually do. Accept it, or reject it with a reason that is recorded — nobody has to guess why.
- Only your buildings, only your services
- Accept or reject with a reason that goes on the record
- Recurring visits appear as they come around
- The response-time target is shown to you, not hidden from you
- Restricted work stays out of your list unless you are cleared for it
The clock
Start, pause, resume — because real jobs are not one straight line
If you are waiting for access, or for a part, you pause. The record shows the pause and why it happened, so the time you actually worked is the time you are measured on.
- Start, pause, resume, complete — every step stamped
- A pause is recorded with its reason, so delays are visible
- Photo proof attached to the completion record
- For repairs: record the diagnosis before any figure is quoted
- Book a revisit when one trip is not enough
app.360safeops.com/maintenance
The desk
If you are on reception, the gate answers for itself
Verify a pass, log the entry, log the exit. The blacklist is checked for you on every arrival, and a pass can be revoked on the spot without phoning anybody.
- Verify a visitor pass at the desk
- Log entry and exit — both, so the register is true
- Revoke a pass on the spot
- Register a walk-in under your building's own policy
- The blacklist is checked automatically
app.360safeops.com/visitors
Step by step
A job, from the moment it lands
The same four beats whatever the trade — which is why nobody has to be trained twice.
- 01
It lands on your list
Assigned to you because you cover that building and that service. You accept it, or reject it with a reason.
Yours by assignment
- 02
You start the clock
The timer runs from when you begin, not from when the request was raised. Waiting is a pause, not your fault.
Pause is recorded
- 03
You do the work
For repairs, the diagnosis goes in first and the resident approves the cost before you touch anything.
Approval first
- 04
You leave proof
A photo and a completion record attach to the request. It is on file, with your name and the time on it.
Protects you
Questions
What building staff ask first
If yours is not here, the FAQ page goes further — or just ask us directly.
Is this a way of watching me?
It records the job, not the person. The reason the timer pauses — and records why — is precisely so a forty-minute wait for access does not show up as you being slow. The photo works the same way: it is the answer when somebody says the work was not done.
What if I am sent something I cannot do?
Reject it with a reason. That reason is recorded, and whoever assigned it can see it — so the same wrong assignment does not happen again next week.
Do I see medical or incident details?
Only if your building has cleared you for that kind of work. Medical records and incident triage are gated by permission, and every access is logged.
What if there is no signal in the basement?
The camera services keep working offline and queue events until they can send. For the staff app, finish what you can and the record syncs when you are back in coverage.
The same product, from another side
Start here
See what your day would look like
Bring one building, its list of units and the services you already offer. We'll set the price list up with you, then you can watch a real request go all the way from a resident's tap to the invoice.
No card needed · Your data stays yours